Manage parts orders

Parts orders cover three common shop workflows: ordering parts in for a specific repair, selling parts directly to a walk-in customer, and tracking what you owe a supplier. The data model is the same for all three — a header row with one or more line items.

What a parts order is

An order has:

• A customer (optional — useful when reselling to a walk-in).
• A repair (optional — set when the order is for an open repair).
• A supplier (optional — free text).
• An order date and an optional expected/received date.
• One or more line items, each with name, quantity, and unit cost.
• A total cost (sum of line items) and an optional deposit.
• A status.

Creating an order

1. 1
   Open the Orders tab and tap +

   Or use the dashboard quick-add → New Order.
2. 2
   Pick or create a customer

   The customer picker behaves like the one on the repair form, including archived customers with a badge.
3. 3
   Optionally pick a repair

   If the order is for an open repair, pick it from the list. The order will appear on that repair detail screen automatically.
4. 4
   Add line items

   Tap Add item for each part. Enter name, quantity, and unit cost. The total updates live.
5. 5
   Set deposit and dates

   Enter a deposit if the customer paid up front, and any expected or received dates if you know them.
6. 6
   Save

   The order appears at the top of the Orders tab.

Multiple line items

Every order can have unlimited line items. The order summary shows the count (e.g. "3 items") along with the total. Each item is preserved individually so invoices and receipts can show the full breakdown.

Order statuses

• Pending — created, not yet ordered from supplier.
• Ordered — placed with the supplier.
• Received — arrived. Counts toward the awaiting-pickup card.
• Delivered — handed to the customer (sets the delivered date used by revenue analytics).
• Cancelled — terminal state.

Deposit and balance

Orders use the same deposit-based payment model as repairs. The detail screen shows Cost / Deposit / Balance in a three-cell row, and the list shows a payment badge in each card. See the Payments & deposits article for the full explanation.

The order detail screen

The detail screen has:

• A status timeline at the top with a hero Update Status button.
• The customer card with one-tap call, message, and email shortcuts.
• The line items card with name, quantity, unit cost, and per-line total.
• Cost / Deposit / Balance row with optional tax line.
• Activity timeline at the bottom — created, status change, edits, document share.

Invoices and receipts

From the action sheet you can preview and share an A4 invoice or receipt PDF, or print directly to a thermal printer. The terms and footer text used on these documents are configurable from Settings → Documents → PDF & Thermal Documents → Order Documents and are completely separate from the equivalent repair settings.