Repair photos and signatures

Repair photos and signatures are the quickest way to record device condition and customer handoff events without relying on paper notes or memory.

Feature access

Repair photos

• Add photos from the repair detail action sheet or the repair form entry points.
• Each photo can carry a Before, During, or After category plus an optional caption.
• The repair detail gallery lets staff review the photos later as part of the ticket history.

Drop-off and pickup signatures

• RepairNode supports one drop-off signature and one pickup signature per repair.
• Capture happens from the repair detail action sheet through the signature pad flow.
• Saving a new signature replaces the previous signature of the same type instead of appending another one.

Storage and backup

Photos live as app-managed files, while signatures are stored with repair data. Pro cloud backup can optionally include signatures and can also sync photo assets through Google Drive so restored devices can recover that evidence later.