Archiving customers
Archive a customer to clean up your list without losing any history. Nothing is deleted, nothing is hidden from reports.
Archive is the safest way to keep your customer list focused on people you actively work with. Behind the scenes RepairNode simply marks the row with an archived at timestamp and excludes it from the default list view — every repair, order, quote, invoice, and tracking link the customer is attached to keeps working exactly as before.
Why archive instead of delete
- Hard delete is blocked when the customer has any linked repair, order, or quote — and most customers do.
- Reports and analytics still need historical customer names and contact details to render correctly.
- If the customer comes back, you can unarchive them in two taps and continue from where you left off.
Archiving a customer
Open the customer's detail screen, then tap the action sheet button (the icon on the bottom right) and choose Archive. Confirm the snackbar prompt. The customer disappears from the default list immediately.
Unarchiving
To find an archived customer:
- Open the Customers tab.
- Tap the filter icon and toggle Show Archived on.
- Tap the customer; in the detail action sheet pick Unarchive.
The customer immediately rejoins the active list.
Where archived customers still appear
Archive only affects the active customer list. Archived customers continue to appear in:
- Their own existing repairs, orders, and quotes — every record still loads with full customer information.
- The customer pickers when you create a new repair, order, or quote (they appear with the Archived badge so you can still link to them).
- Global search.
- Backups and CSV exports.
When delete is allowed
The delete button is enabled only when the customer has zero linked repairs, orders, or quotes. That makes it useful for fixing genuine mistakes (a duplicate entry typed by accident, a test record from your first day) without ever risking accidental loss of business history.
If you do need to wipe everything (closing the shop, switching devices), use Settings → Danger Zone → Delete All Data instead — that flow erases every record and every cloud-stored asset honestly.