Quotes are intentionally stateless. Instead of moving them into Accepted or Rejected states, RepairNode expects you to convert them into the real working record once the customer says yes.

When to convert

  • Convert to a repair when the quote becomes an actual repair job on the customer device.
  • Convert to an order when the quote becomes a customer-facing parts order instead of a tracked repair ticket.
  • Leave the quote untouched when you only need a historical record of what was offered.

Convert to repair

  1. 1
    Open the quote detail and choose Convert → To Repair
    The conversion entry lives in the quote action sheet.
  2. 2
    Review the prefilled repair form
    RepairNode preloads the customer, the quote serial/identifier, the issue text built from quoted items, and the estimated cost.
  3. 3
    Save the repair as a new ticket
    The new repair starts as its own record. The quote is not edited in place.

Convert to order

  1. 1
    Open the quote detail and choose Convert → To Order
    This uses the order form, not the repair form.
  2. 2
    Continue with the customer already selected
    The current app intentionally pre-fills only the customer so the order flow stays explicit about supplier, quantities, and final purchasable items.
  3. 3
    Enter the order items and save
    The new parts order is created independently, while the quote remains available for reference.

What carries over

FieldTo repairTo order
CustomerYesYes
Device identifier / serialYesNo
Issue text from quoted itemsYesNo
Estimated cost / quote totalYesNo
Quoted line itemsNo direct copyNo direct copy

What happens to the original quote

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